# How do I reset my account?

**URL:** <https://boards.faeria.com/t/how-do-i-reset-my-account/12335>\
**Category:** General\
**Created:** [December 3, 2018, 3:32pm UTC](https://boards.faeria.com/t/how-do-i-reset-my-account/12335 "2018-12-03T15:32:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Matryoshcow](https://boards.faeria.com/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@Matryoshcow](https://boards.faeria.com/u/Matryoshcow)\
**Post date:** [December 3, 2018, 3:32pm UTC](https://boards.faeria.com/t/how-do-i-reset-my-account/12335/1 "2018-12-03T15:32:30Z")

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Hi!

So I haven’t played Faeria in a very long time and I’ve forgotten pretty much everything. I’d like to reset my account and all my progress so that I can start over and re-learn the game through the single player modes for a while before I get into competitive play.

I’m looking for a full account reset: my adventure progress, my level, any gems and/or cards I may have gained previously, I’d like all of it gone so I can start fresh. How do I do it?

(no, I don’t want to create a different account using a different e-mail address / Steam account)

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**Author:** ![Matryoshcow](https://boards.faeria.com/letter_avatar_proxy/v4/letter/m/c67d28/32.png) [@Matryoshcow](https://boards.faeria.com/u/Matryoshcow)\
**Post date:** [December 3, 2018, 9:28pm UTC](https://boards.faeria.com/t/how-do-i-reset-my-account/12335/2 "2018-12-03T21:28:16Z")

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Please disregard this, the support staff is helping me out.