How do I reset my account?


So I haven’t played Faeria in a very long time and I’ve forgotten pretty much everything. I’d like to reset my account and all my progress so that I can start over and re-learn the game through the single player modes for a while before I get into competitive play.

I’m looking for a full account reset: my adventure progress, my level, any gems and/or cards I may have gained previously, I’d like all of it gone so I can start fresh. How do I do it?

(no, I don’t want to create a different account using a different e-mail address / Steam account)

Please disregard this, the support staff is helping me out.