Hello Faeria Team!
I must say that so far I have enjoyed the changes and direction the game has gone over the years since the Initial Kickstarter. I’ve invested both a lot of money and time both promoting and enjoying what the team and community has provided to help promote this amazing game.
The only problem is, the perks and rewards promised have not yet been delivered, a public apology was posted then “lost,” and any mention of the rewards have either been ignored, glossed over, or simply avoided. Getting a straight answer as to the status of the pledges has either been significantly delayed or faced with having to resort to threats of legal action via the Terms and Conditions of Kickstarter to get any kind of response.
To make my point more clear, let me detail the promised rewards for the pledge my family invested into during the Kickstarter:
Kickstarter exclusive alternate cards: You will receive 3 digital copies of 5 alternate-art cards: Ogre Boulder Thrower, Thyrian Colossus, Lunar Mochi, Sunwell and Fortune Hunter. All previous tiers included.
Estimated delivery: Dec 2013… now December of 2016 and I haven’t even seen a GLIMPSE of this yet.
THE PRECIOUS, THE CARTAGRAPHER
Estimated delivery: June 2014, did not receive till 2016 and late on in the year despite having to extensively contact all means of communication with the Dev and Customer Support Team on Discord, Facebook, website portal, etc.
THE TRINITY/THE BOUNTIFUL/THE EXPLORER/THE FAVORITE/THE FORTUNE HUNTER
Five Different levels of digital reward pledges that included “Exclusive” Kickstarter Emblem, “Exclusive” Cards, “Exclusive” Lands… the list of things promised here all have not been provided, and what seemed like “Exclusive” rewards so far have been community wide and provided to anybody else (Kickstarter Pledge or not) who has the current money for it.
Aside from the physical rewards, which I’ve had to very heatedly try to pursue. It has been since October 8, 2013. Now I understand the importance of Development Time, the hiccups that come along the way, but at what point is the Faeria Team going to address in any capacity the rewards and concerns mentioned above?
Faeria is shaping up to be an amazing game, and I truly do enjoy every moment that I play with it. Though at this point I can’t help but feel robbed of the money that I could have simply saved by waiting till the early access bundle and getting the same benefit, and attempting to buy any physical rewards off of eBay or the like at a lot less than what I’ve paid now.
I am begging the Faeria team to simply provide some kind of idea of what is taking so long, what the team plans to do to discourage the sense of negativity one can have by looking at the above situation, inform us if there have been ANY changes to the awards beyond the (now “missing”) apology update to the rewards and what we can expect going forward. If this can not be provided, then all I can do is simply enjoy the game knowing what I know and bitterly leave it at that.
Thank you for your time and consideration to my family’s concerns,
- Christopher AKA DicesMuse