Same problem here. I already sent an email to the support which has yet to be answered. I talked to Aquablad on discord he said they are working through the emails.
I hope this will resolved soon. Can’t wait to have my new stuff
The Recruit a Friend process, and a list of both your recruits and rewards are listed here. You and your friends should be able to see whether you are linked as a recruit on that site. If they haven’t marked you as the recruiter via the social tab in-game, and validated their account, then you would not receive rewards as they level.
If you have any further questions then let us know.
Faeria Support Manager
This is what they sent me today. I’m not sure what to make of this. I even provided them with a screenshot.
That didnt help me much though.