Stuck at Loading Screen when Playing Pandora or Ranked

Windows 10, i5 , 8GB RAM.
Faeria version: 1.0.6353.31187

From time to time I got a looping loading screen. This happens before the screen were you should see your opponent. I waited few good minutes but nothing, the only way is to alt+f4 and then get back. Unfortunatly that match is counted as a loss and it’s really frustrating especially when you have one more game to win to complete a pandora run or jump in a new rank.

I think it has something to do with the server as sometimes after alt+f4 and when I get back, at login I get a “server unreachable”.

Sorry for my english , I’m not a native.